Guzman y Gomez — 23 Venues Across Singapore

The Challenge

Guzman y Gomez operates 23 fast-paced quick service restaurants across Singapore, each serving thousands of customers daily. With food safety regulations in Singapore among the strictest in the region, GYG needed a reliable way to track food replacement schedules and ensure every venue was consistently meeting compliance standards.

Managing food replacement several times a day needed a robust reminder and tracking system to make sure measurements are not missed. Centralised visibility was also needed into performance of each venue to check if correct procedures were followed.

The °Celsi Solution

°Celsi built a custom solution tailored to GYG Singapore's specific requirements — logging food replacement across all 23 venues at certain times a day. The solution was built around how GYG team operates, not the other way around making the integration with the system effortless.

• Food Replacement Tracking: A purpose-built system to monitor and log food replacement schedules, ensuring nothing is missed.
• KPI reports: Custom built centralised dashboard gives the management team insight into how all 23 locations are performing.
• Enhanced Checklist Reports: Digital documentation generated on one A4 page, making it easy to get insights and spot problems.

The Results

With °Celsi's custom solution in place, GYG Singapore gained complete visibility and control over food replacement across their entire network of venues.

• Consistency at scale: Every venue follows the same food replacement standards, tracked and verified automatically.
• Operational confidence: The operations team can identify and resolve issues across any venue from a single dashboard.
• Audit-ready at all times: Automated records mean every venue is always prepared for inspections without scrambling for paperwork.